In 2010, Al Mulla Group acquired Modern Exchange Oman, and within only 5 years, the network had increased from 6 to 39 branches across Oman. One of the key components of the brand’s success is its adherence to the model of customer service that is followed by Al Mulla Exchange in Kuwait.

Modern Exchange offers customers cutting-edge technology in the field of remittance. It offers conveniences such as Zero Minute remittance, where money is credited to the beneficiary account instantly 24/7, and SMS feedback is shared with the remitter within minutes of confirmation of the transaction having been executed is received from the bank.

The company believes in giving back to the customers – whether it is offering exclusive entertainment, a rewarding loyalty program, or even paying insurance premiums for customers.

Values

Modern Exchange is committed to providing secure and reliable services in a professional setting, while complying with all statuary requirements. Towards this, all technology and processes are continuously upgraded in order to meet and exceed customer expectations.

Customer security and reputation is of prime importance at Modern Exchange, that is why customers are requested to share their full details and that of their remittances.

Team

The Modern Exchange team is committed to provide best in class service for an enhanced customer experience. Serving customers is the team’s pride and joy.

Products and services

Modern Exchange serves all the major corridors with 39 branches across the Sultanate of Oman.

Products:

• Retail Exchange Remittances
• Cash Currency Exchange