AL MULLA OFFICE AUTOMATION SOLUTIONS
Al Mulla Office Automation Solutions (OAS) is Kuwait’s leading ‘total solutions provider’, for office automation related products and services. The Company enjoys a market share of over 55% in photocopiers and production printing categories, as well as a significant market share for other OA products.
Founded in 1980, the Company has a workforce of 200 employees. It offers its customers a complete range of office-automation solutions, through a portfolio of products and after-sales service from renowned international brands, under one roof. In addition to Konica Minolta, Japan, the company is also the Authorised Distributor of latest products and services from several leading global Japanese brands in Kuwait such as Sharp, Hitachi, OKI, Glory, and Roland.
As an initiator of best practises in the industry, Al Mulla OAS has implemented several key Sales and Services initiatives for serving customers better, faster, and more efficiently. Innovative measures such as the introduction of Mobile App, Call Centre with Real-Time Dashboard, unique ORACLE system driven Auto-Complaint Management, custom-built and temperature-controlled Service Delivery vehicles help the company in retaining its market leadership position in Kuwait. The After-Sales Services department has won awards from principals year after year. This is the key reason why customers continue to treat Al Mulla OAS as the total solution provider of their choice. The Company’s customers include Government organisations, Kuwait Ministries, Educational institutions, banks, hospitals, and private sector companies amongst others.
Al Mulla OAS has implemented management systems such Lean Six Sigma as a part of its best practise initiatives for business excellence and achieving continuous improvement of its services.
Al Mulla OAS, a business unit of Al Mulla Group, Kuwait, is operated under Al Mulla International General Trading Furniture & Equipment Co. W.L.L., which is ISO 9001:2015 certified.
Omar Ibn Al Khattab, Sharq, Kuwait City
P.O. Box 177, Safat 13002, Kuwait
Tel: +965 1 880 088