The criteria for the award selection process is based on sales, customer service, as well as, operational and strategic key performance. Al Mulla Automobiles was awarded first place due to strong performance in 2019, exceeding sales targets, as well as ranking the highest in customer service.
Commenting on the award, Mr. Talal Al Mulla, Chief Executive Officer of Al Mulla Group, said: “On behalf of all our colleagues and associates at Al Mulla Automobiles, we are delighted to receive this award in the Mercedes-Benz General Distributor Awards 2019 for Sales and Customer Services. This is testament to the dedication, outstanding effort and excellent performance of our team, as well as their commitment to always delivering the best in class service to our clients and customers.”
“Since we started our operations in the beginning of 2019, we promised to elevate the brand’s presence in Kuwait and offer the best customer experience. We believe we have fulfilled our promise, and will continue to enhance our overall performance and services,” added Mr. Al Mulla.
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