For the fourth consecutive year in a row, Maseelah Trading Co. continues to claim the first place in the customer experience category with 90% in the Customer Satisfaction Index (CSI) and 72% in the Net Promoter Score (NPS). This achievement attests to the company’s dedication to providing the highest levels of customer services, ensuring that its customers have an excellent experience at the Mitsubishi showrooms, service centers, and parts stores.
Commenting on this regional recognition of excellence, Managing Director of Al Mulla Automotive Group Mr. Imad Flayhan, said: “We are very proud of this prestigious accolade by Mitsubishi Motor Co. Middle East and Africa surpassing all other regional distributors in customer service standards. This award is a true reflection of the entire team’s continuous efforts and unparalleled dedication to providing the best levels of customer service at the highest industry standards to represent the Mitsubishi brand and its global reputation. At Al Mulla Group, excellence is the only way we know how to conduct our operations.”
Always focusing on customers, Al Mulla Motors offers Mitsubishi car owners the best value and services in Kuwait. For more information, please visit our website: www.almullamotors.com or follow us on our social media pages on Facebook @mitsubishimotorskuwait, Instagram @mitsubishimotorskuwait, and Twitter @mitsubishikw.
- 17 September 2023 Al Mulla Automobiles Recognizes the Star Performers at Mercedes-Benz Kuwait in Q1 2023-2024
- 14 September 2023 Al Mulla Group Honors Loyal Employees from Al Mulla Security Services – Brink’s Kuwait
- 17 August 2023 KCST Signs an MoU with Kuwait Technical College to Support the Educational Development in Kuwait
- 15 August 2023 Al Mulla Industries Proudly Presents its Diverse Range of Steel Products & Transport Solutions at KIF
- 13 August 2023 Al Mulla Group Celebrates the Significant Achievements of Top Performers in Q1/2023